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Prior to accessing the Customer Self Service (CSS) ordering system, all accounts and users of the system must first read and comply with all Manitoba Liquor and Lotteries acts and regulations. Failure to comply may result in loss of access to CSS ordering system and may jeopardize your Manitoba Liquor & Lotteries account, up to and including termination of your account.

For your review and understanding CLICK HERE to view Manitoba Liquor and Lotteries acts and regulations.

By checking this box; I have reviewed, understand, and agree to comply with all Manitoba Liquor and Lotteries acts and regulations.

Customer Self Service is scheduled to be unavailable from 5:00 am to 6:00 am Sunday, September 14, 2025

BDL’s SAP System outage has been resolved. You may now place orders for their full assortment according to your regular BDL order and delivery schedule. BDL is still working to issue credits and resolve order discrepancies. This process may take some time before it is resolved. MBLL does not have visibility into the status of individual commercial customer orders for BDL products. If you require further information, please contact BDL directly at custservmb@thebeerstore.ca or BDL@BDL.ca

Notice: Our customer self service website has recently been updated, and some customers are currently experiencing issues. Impacted customers will have to clear their browser’s cache. Hitting <Ctrl>+<F5> will address most browsers, if this does not work please search on how to clear the cache on your specific browser. If you continue to experience issues with CSS after trying the troubleshooting steps above, liquor customers please contact liquorcontactcentre@mbll.ca or 204-474-5500, and cannabis customers please contact CannabisContactCentre@mbll.ca. Thank you

Having trouble ordering?

Liquor Orders:

Go to https://www.mbllpartners.ca/liquor-partners/liquor-customer-self-service-css for training materials, FAQ, and Training Webinar or contact LCC at 204-474-5500 or LiquorContactCentre@mbll.ca.

Cannabis Orders: CannabisContactCentre@MBLL.ca

Hours of operation: Monday to Friday 8:00am to 4:00pm